Contact Our UK Counterfeit Headphones Team

Got a pair of suspicious cans or need a second opinion before you buy? We’re here to help.

How to Reach Us

We read every message about fake headphones, counterfeit earbuds and genuine Sennheiser or Bose queries. Email is fastest, but we also welcome tips about dodgy UK market stalls and online listings.

Email Our Team

Drop us a line at [email protected] and we’ll get back to you.

Report a Suspected Fake

Spotted a seller pushing fake Bose or knock-off cans? Send us the details and we’ll look into it. Corrections are welcome too.

Response Times

We aim to reply within 48 hours.

Before You Get in Touch

Check our spotting guides first, especially for fake Bose and Sennheiser models. If you’re mid-dispute, gather your receipt and any Trading Standards reference number to speed things up.

Quick Self-Check Tips

Compare packaging, serial numbers and build quality against official photos before messaging us.

What to Include in Your Message

Tell us the model, where you bought it, and any photos or listing links. Mention if you’ve already contacted Trading Standards.

No question is too small when it comes to avoiding counterfeit audio. Whether it’s counterfeit earbuds or a suspect pair of genuine Sennheiser, UK consumer protection matters to us, so get in touch.